Mediation is a form of conflict management. The objective of it is to find a beneficial solution for all parties, a win-win situation.
The mediator acts as an intermediary person. Those affected work on a forward-looking, autonomous and sustainable solution themselves. From the start, the mediation process is oriented towards the goal and solution and is therefore ideally suited to finding the best possible solution whilst saving costs.
Based on this condition, the mediation process is an ideal tool as it creates an autonomous solution for the participants and uses this as a basis for further constructive co-operation.
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